TERMS & CONDITIONS

Welcome to VELTRIXSMM. By placing an order on our website, you automatically agree to all the terms below, whether you read them or not.

We reserve the right to update or change these terms at any time without notice. It is your responsibility to review them before placing any order.

USAGE & COMPLIANCE

• You agree to use VELTRIXSMM in accordance with all social media platform rules (Instagram, Facebook, TikTok, YouTube, etc.)

• We are not responsible for any violations made by users

PRICES & DELIVERY

•Prices are subject to change at any time without notice

•We do NOT guarantee exact delivery times for any service

•Delivery time shown is only an estimate

•Orders in progress cannot be cancelled or refunded due to delays

DISCLAIMER

•VELTRIXSMM is not responsible for any damages, losses, or issues you or your business may experience

LIABILITY

•We are NOT liable for:

- Account suspension

- Content removal

- Any action taken by social media platforms

SERVICE POLICY

• Our services are only to boost your account appearance (followers, likes, views, etc.)

• We do NOT guarantee engagement (likes, comments, activity)

• Make sure your account is PUBLIC before ordering

• Private or incorrect orders will NOT be refunded

REFUND POLICY

•No refunds will be made after a balance/top-up is completed

•You agree not to open disputes or chargebacks

•Orders placed incorrectly or on private accounts are non-refundable

PRIVACY POLICY

•Your personal information is secure

•We only use your data to process orders

•We do NOT share or sell your information

AGREEMENT

- By using our services, you agree to follow applicable laws related to online services

IMPORTANT NOTICE – READ CAREFULLY 

⚠️ DO NOT ORDER THE SAME SERVICE FROM MULTIPLE SMM SITES AT THE SAME TIME!

❌ POSSIBLE ISSUES:

- Fake “Completed” status on all platforms

- You cannot identify which site delivered

- You may pay multiple times but receive only once

- No refunds or compensation will be given

WHY THIS HAPPENS:

- This is a common SMM system limitation

- Panels cannot detect orders from other websites

- Simultaneous orders cause incorrect completion data

✅ CORRECT WAY:

- Order from ONE site only

- Wait for the order to be completed

- Then you may place a new order if needed

- This is an industry-wide rule and applies to ALL SMM panels